Everything you need for IT support

Our comprehensive IT support solution is designed to simplify your workflows, enhance productivity, and provide a seamless support experience.

Easy to use and set up

Easy to use and set up

Freshservice's modern and intuitive UI requires minimal to no training, and is customizable to IT and non-IT needs.

Multi-channel support

Multi-channel support

Automate tasks and provide support for issues raised via email, self-service portal, phone, chat, or in person.

Gamify your service desk

Gamify your service desk

Turn your service desk into a highly engaging and fun experience for your agents.

Information at your fingertips

Information at your fingertips

Maintain records of contracts, hardware, software, and other assets, including all details from acquisition to expiry.

Best rated Mobile App

Best rated Mobile App

Leverage the best rated mobile service desk app for iOS and Android and support your high impact employees who are on the road.